Vendors

Vendors are third-party carriers or service providers in your logistics network. Unlike internal drivers and vehicles, a vendor represents an external company that provides their own drivers and fleet.

Vendor Attributes

Field	Description
Name	Vendor company name
Email	Contact email address
Phone	Contact phone number
Website	Vendor's website URL
Country	Primary operating country
Business ID	Business registration or tax number
Type	Carrier, courier, partner, etc.
Place	Vendor's physical address or headquarters
Status	active, inactive, suspended
Notes	Internal notes about this vendor

Vendor vs. Contact

Entity	Represents
Contact	An individual person (customer, supplier, facilitator)
Vendor	A company providing logistics services with its own driver pool and fleet

Creating a Vendor

1. Navigate to Fleet Management → Resources → Vendors
2. Click + New Vendor
3. Enter vendor name, contact details, and type
4. Link a Place for the headquarters or dispatch hub
5. Save

Driver & Fleet Assignment

Vendors can have registered drivers and vehicles that are included in Orchestrator allocation runs when the vendor is selected as the order's facilitator.

Integrated Vendors

Integrated Vendors connect to external logistics platforms via API. When an order is assigned to an integrated vendor, it is automatically relayed to the partner platform, which fetches quotes and manages its own fulfillment.

This enables multi-carrier orchestration from a single Mative Cloud Fleet Management console.

Order Facilitator Role

On each order, a vendor can be set as the Facilitator — the entity responsible for executing the delivery. This is separate from the individual driver assignment and enables clear accountability in multi-vendor operations.

Sub-Organizations

In multi-tenant setups, vendors can relay orders to other organizations in the network, enabling cross-company delivery orchestration.